Help
If you’re having a doubt, please check FAQs listed on this page. If you want to contact the team for any query, please fill the form and we’ll get back to you right away.
Once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company that is processing your order. You can track the order using the tracking number here.
Yes, we ship every product from Inephos.com to you for free of cost.
Inephos.com offers you multiple ways to pay securely. You can use Debit Cards, Credit Cards, Netbanking, Wallets and UPI. If you want to pay using other means, please contact us using the contact form on this page.
We use the 3D Secure payment gateway for card payments and the Razorpay payment gateway for netbanking. These are industry-standard secure payment methods so that we can ensure that all your online transactions at Inephos.com are processed in an extremely secure environment.
There are no hidden charges when you make a purchase on Inephos.com. The prices listed for all the items are final, all-inclusive of taxes and includes the shipping and handling charges.
Our shipments go through rigorous quality check processes before they leave our warehouse. However in the rare case that your product is damaged during shipment or transit, you can request for a replacement. If you have received an item in a damaged/defective condition or have been sent a wrong product, you can request your replacement within 7 days of receiving the order.
Visit the “My Orders” tab in your “My Account” page and you can instantly see the status of a specific order and all your past orders.
When signing in you can click on the ‘Forgot Password’ link below the sign up area. You will immediately be redirected to a new page where you will be instructed to fill in your registered email address. Soon after, you will receive an email with a link to ‘reset your password’.
We dispatch most orders within 24-48 hours. And usually every order is delivered within 4-5 days.
Contact us here:
If you have a new or specific question, please fill out and submit the form below or drop an e-mail to us on help@inephos.com and we’ll get back to you right away!
